Greater efficiency in management
Organize, categorize, and respond faster with clear processes.
24/7 effortless attention
Take advantage of automation to avoid missing out on off-hours opportunities.
*Forrester, “Use Social Listening to Understand and Reach Customers”.
Data-driven decisions
Monitor your team's performance and optimize your strategy.
Increase your sales with exceptional service
Companies that invest in improving their customer service experience sales increases of up to 30% due to the increased loyalty, increased satisfaction, and referrals they generate.*
Better control of your communication
Centralize your channels and prevent key conversations from getting lost.
The quality of your service is the key to success.
Elevate your customer experience and start seeing results !
AVAILABLE ON IOS & ANDROID
The platform to centralize and automate your customer service from a single location
Centralizes and organizes
your communications
Manage customer interactions across all channels from a single dashboard.
Classify and assign conversations by query type, priority, and status.
Respond instantly with intelligent chatbots
Automated Flows: Create guided conversations that inform, qualify, and resolve without human intervention.
Trained AI: Uses machine learning to maintain natural conversations and provide a smoother experience.
Monitor the impact of each conversation with accurate metrics
Evaluate the performance of your channels, agents, and tagged conversations to optimize customer service and make better decisions.
Launch mass campaigns efficiently
Send personalized messages to multiple contacts simultaneously.
Segment your audiences to deliver the right message to each group.
CUSTOMER SERVICE
Centralize conversations and improve your customer service, without missing opportunities
This is what you achieve
with Customer Service
Every unanswered conversation is a missed opportunity. Being present makes all the difference.
Boost your strategy with complementary features
Centralize your contacts and keep your database up to date.
Connect Meta Ads and link your advertising campaigns to your conversational CRM.
Organize answers to frequently asked questions on a searchable website.
Measure service perception with NPS satisfaction surveys.